Privacy Policy

Updated 10 months ago

Privacy Policy for Aidaxcarus Support

Effective Date: October 1 2024

At Aidaxcarus Support, we prioritize your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. By accessing or using Aidaxcarus Support (the "Service"), you agree to this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information
When you sign up for an account or use the Service, we may collect personal information such as:

  • Name
  • Email address
  • Phone number
  • Company details
  • Account credentials (username, password)

b. Usage Data
We may automatically collect information about how you access and use the Service, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on the platform
  • Referrer URLs
  • Diagnostic data

c. Cookies and Tracking Technologies
We may use cookies, web beacons, and other tracking technologies to collect information and improve your experience. Cookies are small files stored on your device that help enhance user experience and personalize the Service.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To operate and maintain the Service
  • To process account creation and manage user interactions
  • To respond to customer inquiries and provide customer support
  • To send notifications, updates, and service-related information
  • To improve the functionality and user experience of the platform
  • To analyze usage trends and optimize performance
  • To comply with legal requirements

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information in the following situations:

  • Service Providers: We may share your information with trusted third-party vendors who help us operate the platform, such as hosting providers or payment processors.
  • Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred as part of the transaction.
  • Legal Obligations: We may disclose your information if required by law or to comply with legal processes or requests from authorities.
  • With Your Consent: We may share your data with third parties when you give us explicit consent.

4. Data Security

We use industry-standard measures to protect your personal data. While we strive to keep your data secure, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Retention of Data

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After this period, your data will be deleted or anonymized.

6. Your Data Protection Rights

You have rights regarding your personal data, including:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You may ask us to correct inaccurate or incomplete data.
  • Deletion: You have the right to request that we delete your data, subject to legal obligations.
  • Objection and Restriction: You can object to the processing of your data or request restrictions on how we use it.
  • Data Portability: You can request a copy of your data in a portable format.

To exercise any of these rights, please contact us at [Your Contact Email].

7. Cookies and Tracking Technologies

You can manage cookies through your browser settings. Certain cookies are necessary for the Service to function correctly, while others help us enhance user experience. You may choose to disable non-essential cookies, but this may impact some features of the Service.

8. Children’s Privacy

Aidaxcarus Support is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child has provided us with personal data, we will delete the information as soon as possible.

9. International Data Transfers

Your information may be transferred to servers located outside your country of residence. By using the Service, you consent to the transfer of your data to countries that may have different data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the updated policy on our website. Please review this policy regularly to stay informed about how we are protecting your data.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Email: info@aidaxcarus.com
  • Phone: +2347055996029